Win555 takes data protection seriously. This page explains, in plain language and without unnecessary legal jargon, what information we collect, why we collect it, how we use it, and what your rights are as a data subject — all in compliance with the LGPD.
Before diving into the details, here is an honest summary of the principles that guide how your data is handled at win555.
Win555 operates in compliance with Brazil's General Data Protection Law (Lei 13.709/2018 — LGPD). Every stage of data processing — collection, use, storage, and deletion — follows LGPD principles and requirements, including the need for a clear legal basis for each purpose.
All information transmitted between your device and win555's servers — including registration data and financial transactions via Pix, card, or boleto — is protected by TLS encryption. Stored data is further protected by encryption at rest.
Win555 never sells personal data to third parties. Users' information is used solely to deliver the platform's services, meet legal obligations, and improve the player experience. Full stop. There is no monetization of personal data.
As the owner of your data, you have the right to access, correct, port, and request deletion of your information at any time. These rights can be exercised directly through your account dashboard or via support — no red tape, no long waits.
Win555 uses cookies for platform functionality, usage analytics, and personalization. Analytics and marketing cookies are optional — you can manage your preferences at any time through the cookie settings panel available on the website and in the app.
Win555 has a Data Protection Officer (DPO) responsible for ensuring internal LGPD compliance and handling data subject requests. All privacy-related communications are conducted in Brazilian Portuguese, via email at contato@win555.express.
When you create an account with win555, you share personal information with the platform — your name, CPF, date of birth, email, phone number, and, for transactions, financial details. We understand that this is a decision built on trust. And trust is built on transparency.
This Privacy Policy exists so you can clearly understand what the win555 does — and does not do — with your data. This is not a document designed to confuse or conceal practices. It is a genuine commitment to every Brazilian player who has chosen our platform for entertainment.
The win555 operates in compliance with the General Data Protection Law (LGPD, Law 13,709/2018), Brazil's primary personal data protection legislation. This means that every data processing activity we carry out has a legal basis, a defined purpose, and a justified retention period. Nothing happens by chance or without necessity.
By using any win555 service — whether betting on the Brasileirão Série A, playing Aviator in crash games, spinning the live roulette wheel, or simply browsing the site — you agree to the terms of this policy. If you have any questions after reading it, our support team is available 24 hours a day, in Portuguese, via chat, WhatsApp, or email.
The win555 only collects the data strictly necessary to provide platform services, verify identity, process financial transactions, and meet legal obligations. Below are the categories of data collected and how they are obtained.
The win555 uses collected data exclusively for the purposes described below. Every use of data has a clear justification and corresponds to one of the legal bases provided for under the LGPD.
| Purpose | Data Used | Legal Basis (LGPD) |
|---|---|---|
| Account creation and management | Full name, CPF, email, phone number, date of birth | Contract performance |
| Identity verification (KYC) | Identity documents, CPF, selfie | Legal obligation |
| Processing deposits and withdrawals | Financial data, Pix key, banking details | Contract performance |
| Fraud prevention and anti-money laundering | IP, usage patterns, transaction data | Legal obligation / legitimate interest |
| Customer support | Name, email, interaction history | Contract performance |
| Sending communications and promotions | Email, mobile | Consent |
| Platform improvement & usage analytics | Browsing data, analytics cookies | Legitimate interest / consent |
| Compliance with regulatory obligations | Registration & Transaction Data | Legal obligation |
The win555 does not use personal data for automated decision-making that produces significant legal effects on the user, except in cases of geographic eligibility verification for platform access — and even in those cases, the user may request a human review of the decision.
The General Data Protection Law (LGPD) requires every data processing operation to have a legal basis that justifies it. The win555 bases its data processing activities on the following legal grounds set out in art. 7 of the LGPD:
The win555 does not sell personal data. Sharing with third parties occurs only in the situations listed below, all with a clear legal basis and contractual safeguards providing protection equivalent to that set out in this policy.
Win555 may share data with Brazilian governmental, regulatory, or judicial authorities when required by law, court order, or instruction from a competent regulatory body, including COAF (Financial Activities Control Council) and the National Data Protection Authority (ANPD).
The win555 retains personal data for as long as necessary to fulfill the purpose for which it was collected, always respecting the minimum retention periods required by law. The main retention periods we apply are as follows:
Once the purpose and legal retention periods have been fulfilled, data is securely deleted or anonymized so that the individual can no longer be identified. Anonymization preserves the analytical value of the data without compromising user privacy.
The win555 implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, accidental loss, or destruction. Data security is treated as a priority, not an afterthought.
The win555 uses cookies — small text files stored on your device — and similar technologies (such as pixels and local storage) to keep the platform running properly, analyze usage, and personalize your experience.
You can manage your cookie preferences at any time through the cookie banner displayed on your first visit or via the "Privacy & Cookies" section in the account dashboard. Withdrawing consent for optional cookies does not affect the platform's essential functionality.
In addition to its own cookies, win555 may use third-party cookies linked to game providers (such as Spribe, Pragmatic Play, and Evolution Gaming) strictly for the operation of games within the session environment. These cookies are managed by their respective providers and are subject to their own privacy policies.
The LGPD guarantees a robust set of rights to personal data subjects. The win555 is committed to fulfilling all requests within the timeframes established by law. See your rights and how to exercise them below.
Request a copy of all personal data win555 holds about you. We respond within 15 business days with a full report.
Request the correction of incomplete, inaccurate, or outdated data. Simple profile changes can be made directly from your account dashboard.
Request the deletion of your personal data, subject to legal limitations — data we are required to retain under regulatory obligations cannot be deleted before the legally mandated period expires.
Request a transfer of your personal data in a structured format to another service provider. We deliver in JSON or CSV format within 30 days.
Object to data processing based on legitimate interest that you consider excessive or that infringes your fundamental rights. We will review and respond within 15 days.
Request information about the third parties with whom win555 has shared your data, the purposes of the processing, and the legal bases used for each operation.
Withdraw consent given for specific processing activities — such as receiving marketing emails — at any time through your account dashboard or via the unsubscribe link in our emails.
If your requests are not addressed to your satisfaction, you have the right to file a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for the LGPD in Brazil.
To exercise any of the rights listed above, contact win555 by email at contato@win555.express or via live chat within the platform. Identify yourself as the data subject and describe your request. We will respond within 15 business days, as required by the LGPD.
To request account and data deletion, you can start the process directly from your account dashboard under "Settings > Privacy > Delete my account".
The services of win555 are intended exclusively for users aged 18 (eighteen) and over. The platform does not intentionally collect personal data from minors.
If you become aware that a minor under 18 has created an account on win555 or provided data to the platform, please request immediate account closure by emailing contato@win555.express. win555 will take the necessary steps to delete the collected data and terminate access.
During the registration process, win555 verifies the date of birth provided and, in KYC verification cases, confirms legal age through an official identity document. Registering with false information about your age constitutes a violation of the Terms and Conditions and may result in immediate account closure.
In some cases, the personal data of users of the win555 may be processed by servers or partners located outside Brazil — for example, cloud infrastructure providers, international game providers such as Pragmatic Play, Spribe, and Evolution Gaming, or security analytics tools.
Every international transfer of personal data carried out by win555 is contingent on compliance with at least one of the following requirements set out in the LGPD:
Win555 requires all of its international partners to make a contractual commitment to adopt data protection measures equivalent to those required by the LGPD. If you would like to learn more about the specific international transfers made with your data, please contact us at our privacy email address.
In compliance with art. 41 of the LGPD, the win555 has appointed a Data Protection Officer (DPO) responsible for:
To contact win555's DPO regarding privacy and data protection matters:
The win555 may update this Privacy Policy periodically to reflect changes in its services, applicable legislation, or data processing practices. The date of the most recent update is always displayed at the top of the page and in the platform banner.
Significant changes — such as new purposes for data use, new types of third-party sharing, or updates to retention periods — will be communicated at least 7 (seven) days in advance by email and/or in-platform notification.
For changes that require new consent, win555 will explicitly request your approval before beginning any new data processing. Continued use of the platform after changes that do not require new consent take effect will be treated as acceptance of those changes.
We recommend reviewing this policy periodically. Any questions about a specific version or change can be sent to the DPO at contato@win555.express.
This Privacy Policy is part of a set of documents that define the rights and responsibilities on the win555 platform.